Thank you for visiting our website www.biotechnologiesinc.com. This website ("Site") has been developed to provide detailed information about the laboratory and scientific solutions offered by Biotechnologies Inc. By accessing or using our Site, you agree to the practices described in this Privacy Policy. We encourage you to review this policy regularly to ensure you understand how any personal information you provide will be handled.
Collection of Information
We collect personally identifiable information such as your name, address, email, phone number, or organization name when voluntarily submitted by you through forms or direct communication. This information is used solely to fulfill your specific request — for example, responding to a product inquiry, processing a service request, or sharing promotional updates.
Use and Distribution of Information
Biotechnologies Inc. values your privacy. We do not sell, rent, or share your personal information with third parties for marketing purposes.
However, we may share information with government agencies, law enforcement, or courts if:
Required by law or regulation
Necessary to protect against fraud or unauthorized transactions
Needed during an ongoing investigation or legal process
Commitment to Data Security
Your personal data is safe with us. We maintain strict security practices and procedures to ensure that your information remains confidential. Access to personal data is restricted to authorized employees, agents, or contractors who are required to maintain data security and confidentiality.
Cookies and Tracking
Our website may use cookies and analytics tools to improve user experience, monitor site traffic, and understand visitor behavior. You can choose to disable cookies via your browser settings, though this may impact some features of the site.
Shipping Policy
We are committed to delivering your laboratory and scientific equipment safely and efficiently. This Shipping Policy outlines the terms and conditions under which products are shipped to our customers.
Shipping Coverage
We ship our products across India, and to selected countries in Asia, the Middle East, and Africa. For specific shipping availability to your region, please contact our sales or logistics team prior to placing your order.
Order Processing
All orders are processed after receiving a formal purchase order or payment confirmation (as per agreement).
Standard processing time is 3 to 7 business days, depending on stock availability and order volume.
Custom-built equipment or made-to-order products may require additional lead time, which will be communicated at the time of order confirmation.
Delivery Timelines
Estimated production and processing time is as follows:
Domestic Orders (India): 15 working days plus shipping time
International Orders: 25 working days plus shipping time
Shipping time varies depending on location, shipping method, and carrier availability. Any delays in production or transit will be communicated to the customer proactively.
Shipping Methods
We partner with reputable logistics providers and freight forwarders to ensure safe delivery of your equipment. Shipping may be done via:
Ground transport (within India)
Air freight or sea freight (for international deliveries)
Express delivery services (available upon request and at additional cost)
All shipments are fully insured unless otherwise specified.
Shipping Charges
Shipping costs vary based on:
Order weight and dimensions
Delivery location (domestic or international)
Type of shipping service selected (standard or expedited)
Shipping charges will be included in the quotation or invoiced separately depending on the terms of the agreement.
Tracking and Delivery
Once your order is shipped, a tracking number will be shared with you via email. Estimated delivery time will vary based on your location and shipping method chosen.
Upon receiving the shipment, please:
Inspect the packaging for damage before accepting delivery
Report any visible damage to the courier and notify us immediately
Delays
While we strive to ensure timely delivery, Biotechnologies Inc. is not liable for shipping delays caused by:
Customs clearance procedures
Natural disasters, strikes, or logistics disruptions
Delays from the shipping provider
We will communicate proactively if any unforeseen delay arises.
International Shipments
For international orders, buyers are responsible for:
Customs duties and taxes
Import licenses or regulatory approvals (if applicable in your country)
Local clearance and delivery from port (in DAP or EXW shipments)
We can assist with documentation and compliance support upon request.
Return Policy
We value your trust and strive to provide the best products and service possible.
No Returns or Exchanges
All sales are final. We do not accept returns, exchanges, or refunds for any products purchased through our website. Please review your order carefully before completing your purchase.
Your order number:
A description of the issue:
In transit Damages:-
We will help to assess the situation and respond with the appropriate solution at our discretion to help buyer get Insurance claim.
Order Cancellations
Orders cannot be cancelled once they have been processed or shipped. Please double-check your order before placing it.
Order
Price are ex-works, packing, forwarding & insurance are extra to buyers account.
Updates to This Policy
We reserve the right to make changes to this Privacy Policy at any time. Any modifications will be posted on this page with an updated effective date. Continued use of the Site after such changes implies acceptance of the revised policy.
Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:
Biotechnologies Inc.
Email: [email protected], [email protected]
Phone: +91 9811701133
Website: www.biotechnologiesinc.com
Address: 202, ABC Complex, Veer Savarkar Block, Vikash Marg, New Delhi, India - 110092
We appreciate your understanding and support.
