Welcome to Biotechnologies Inc. These Terms and Conditions (“Terms”) govern the use of our services, website, and any interactions you may have with us as a customer, visitor, or partner. By accessing our site or availing our services, you agree to be bound by these Terms.
1. Scope of Services
Biotechnologies Inc. offers professional services for laboratory equipment including:
• Design Develop, manufacture supply, Install Machines with MIL, EN, CE, ISO, BIS, ZED Bronze standard
• Equipment installation, commissioning, and user training
• On-site and off-site support
• Technical consultation and equipment selection
• Equipment upgrading and performance enhancement
Our services are available across India, Asia, the Middle East, and African countries, covering healthcare units, research centers, laboratories, universities, and hospitals.
2. Service Commitment
We understand the critical role of uninterrupted equipment functionality in complex research and production environments. That’s why our services are designed to:
• Minimize equipment downtime
• Maximize performance efficiency
• Ensure continuity and reliability of lab operations
Our engineers and support teams work closely with R&D units and operational staff to deliver prompt, dependable, and high-quality service.
3. Client Responsibilities
By engaging with our services, clients agree to:
• Provide accurate information regarding equipment condition
• Allow necessary site access for on-site service and installation
• Ensure safety and compliance at the installation or service location
• Adhere to payment terms and contractual obligations
4. Warranties and Liability
All repair and maintenance work comes with a limited service warranty, the duration of which is defined in the individual service agreement. Biotechnologies Inc. is not liable for:
• Damage due to misuse, negligence, or unauthorized modifications
• Third-party service interventions
• Data or research losses resulting from equipment downtime
5. Payment Terms
Pricing for services, spare parts, and AMCs will be detailed in individual quotations or contracts. Payments must be made as per agreed schedules. Delays may result in suspension of services.
6. Intellectual Property
All product specifications, training materials, and documentation shared by Biotechnologies Inc. remain the intellectual property of the company and must not be duplicated or redistributed without written permission.
7. Modifications to Terms
We may update these Terms from time to time to reflect changes in our services or policies. Any updates will be posted on our official website, and continued use of our services indicates your acceptance of the revised Terms.
8. Governing Law
These Terms shall be governed by the laws of India. Any disputes arising out of these Terms shall fall under the jurisdiction of courts located in India.
9. Contact Us
For any questions, support, or service inquiries, reach us at:
Biotechnologies Inc.
Email: [email protected], [email protected]
Phone: +91 9811701133
Website: https://www.biotechnologiesinc.com
Address: 202, ABC Complex, Veer Savarkar Block, Vikash Marg, New Delhi, India - 110092
